jilil Terms and Conditions — Complete Details

1 General Provisions

jilil is an online gaming and betting platform providing entertainment services for users in Bangladesh. These terms and conditions ("Terms") form a legal agreement between jilil and each registered user ("Member").

jilil reserves the right to modify these Terms at any time. Continued use of the platform after any changes will be taken to mean that you have accepted the updated Terms. We therefore recommend reviewing this page regularly.

Please read all the clauses below carefully before using any jilil service. If you do not agree with any part of these Terms, please refrain from using our platform.

2 Eligibility and Account Registration

2.1 Age Requirement

To open an account and use any service on the jilil platform, you must be at least 21 years of age. Registration by minors is strictly prohibited. Proof of identity may be requested at any time for age verification.

2.2 One Account Policy

Only one account may be opened per person, household or device. If multiple accounts are found, jilil reserves the right to close the additional accounts and forfeit the associated balances.

2.3 Accuracy of Information

All information provided at the time of registration must be accurate, complete and up to date. Providing false information may result in suspension or cancellation of the account and withholding of pending payments.

2.4 Account Security

You are solely responsible for keeping your account login details (username and password) completely confidential. If you suspect unauthorised access to your account, notify our support team immediately.

3 Deposit and Withdrawal Policy

3.1 Minimum Deposit Limit

The minimum deposit amount for each method on jilil is ৳100. Deposits can be made via bKash, Nagad, Rocket and bank transfer.

3.2 Minimum Withdrawal Limit

The minimum withdrawal amount is ৳1,000. jilil generally processes successfully verified withdrawals within 1 hour.

3.3 Payment Verification

Identity verification may be mandatory for large withdrawal amounts. A copy of your national identity card or passport may be requested. This is part of our security process.

3.4 Prohibited Transactions

• Using a payment method registered in a third party's name is prohibited.
• Use of illegal funds for deposit purposes is strictly prohibited.
• Filing a chargeback or payment dispute may result in account suspension.

4 Bonus and Promotion Policy

4.1 Welcome Bonus

A 100% bonus of up to ৳10,000 applies to the first deposit on jilil. To withdraw this bonus as cash, a wagering requirement of 25 times the combined total of the original deposit and bonus must be met.

4.2 Bonus Usage Conditions

• Bonuses are only usable on designated games — some games may be excluded from bonus wagering.
• Each promotion has its own validity period — if wagering is not completed within the specified time, the bonus will be cancelled.
• Please read the specific terms of the relevant promotion before claiming a bonus.
• jilil reserves the right to modify or cancel any promotion without notice.

4.3 Bonus Abuse

If bonus fraud or abuse is detected (for example, claiming bonuses from multiple accounts or using artificial betting patterns), the relevant bonus and winnings will be cancelled and the account may be permanently closed.

5 Betting and Gaming Rules

5.1 Betting Limits

Minimum and maximum bet amounts are set for each game or betting market. Check the limits for the relevant game before placing a bet. jilil may adjust the betting limits of any member as needed.

5.2 Cancellations and Disputes

jilil reserves the right to cancel any round or bet and refund the stake due to technical errors, incorrect odds or any other reason. Bets may be cancelled in cases of fraudulent or irregular betting patterns.

5.3 Live Betting

Odds in live markets can change rapidly. A bet is not confirmed until it has been fully accepted. Bets may be rejected due to network delays.

5.4 Game Results

All game results are determined by a random number generator (RNG) or live dealer method. Our systems are regularly audited to ensure fair play.

6 VIP Program and Cashback

The jilil VIP program has five tiers, each offering weekly cashback:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.3% weekly cashback
• Gold: up to 0.5% weekly cashback
• Platinum: up to 0.6% weekly cashback
• Diamond: up to 0.8% weekly cashback

Advancement through VIP tiers depends on your overall gaming activity and participation on the platform. Wagering conditions may apply to each cashback amount. jilil may modify the VIP program terms at any time.

7 Prohibited Activities and Account Termination

Any of the following activities are strictly prohibited and will result in immediate account termination:

• Operating multiple accounts or using another person's account
• Abusing bonus benefits or using fraudulent betting strategies
• Attempting to manipulate the system through hacking, malware or any other technical means
• Using the platform for money laundering or financing terrorism
• Harassing or attempting to harm other members
• Opening an account using a false identity or forged documents

8 Privacy and Data Protection

jilil places the highest importance on protecting your personal information. Our platform uses SSL encryption technology to keep all your transactions and personal data secure.

We never sell your information to third parties. However, information may be shared with authorities to meet legal requirements or to prevent fraud. For more details, please read our Privacy Policy.

9 Responsible Gaming

jilil supports responsible gaming and is mindful of the mental and financial wellbeing of our members. We provide the following tools:

• Deposit Limit Setting: You can set your own daily, weekly or monthly deposit limits.
• Self-Pause: You can suspend your account for a specified period if needed.
• Self-Exclusion: If you wish to close your account for the long term, please contact our support team.
• Reality Check: Review the time and money spent during your gaming sessions at regular intervals.

For more details, visit our Responsible Gaming page.

10 Intellectual Property Rights

All content on the jilil website — logos, graphics, text, software, designs and other elements — is owned by jilil or the relevant licensee. Reproducing, distributing or modifying this content without written permission is prohibited.

Game software and content is licensed by the respective game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, Microgaming, NetEnt and others) and is protected by their own intellectual property laws.

11 Limitation of Liability

jilil makes every effort to operate a reliable and secure platform. However, jilil is not liable for the following:

• Loss of a game session due to internet connection disruption
• Issues arising from faults in your device or software
• Losses resulting from your own accidental disclosure of account login details
• Temporary service disruptions due to unexpected technical errors or maintenance

In any circumstances, jilil's total liability will not exceed the total amount you deposited in the 30 days prior to the relevant incident.

12 Applicable Law and Dispute Resolution

These Terms will be interpreted in accordance with applicable law. Any dispute between jilil and a member will first be attempted to be resolved through negotiation.

If negotiation does not resolve the dispute, it will be settled through mediation. If mediation fails, the appropriate legal process will be followed.

For any dispute or complaint, contact our support team at: [email protected] or via 24/7 live chat.

13 Service Modification and Discontinuation

jilil reserves the right to modify, suspend or discontinue part or all of its services at any time and for any reason. Where possible, we will endeavour to provide advance notice.

Services may be temporarily unavailable during maintenance. jilil is not obligated to provide any compensation for this period.

14 Contact and Support

If you have any questions or comments about these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week from any page on the site
• Language: Support available in Bengali at all times

Our support team provides round-the-clock service in accordance with Bangladesh Standard Time (BST, UTC+6).